Phmapalad Terms and Conditions

Table of Contents

Fairness & Transparency Build Trust

Last Updated: April 2025
Continued use of Phmapalad services constitutes acceptance of these terms. Discontinue use if you disagree.

Terms Structure Guide

Section	Key Summary	Applicable Scenarios
Account Management	Registration eligibility, KYC verification, account suspension	Registration/Login/Security Review
Transaction Rules	Deposit/Withdrawal limits, fees, dispute resolution	Financial Operations & Disputes
Usage Policies	Prohibited activities, content liability, AI monitoring	Daily Use & Compliance
Liability Disclaimers	Service outage compensation, third-party risks, legal exemptions	Disputes & Legal Actions
Terms Modifications	Notification methods, effective conditions, version history	Policy Updates & User Rights

Age Limit: Only individuals aged 18+ with full legal capacity may register. Minors face permanent account termination.
- Geographic Restrictions: IPs from sanctioned countries (e.g., North Korea, Syria) are automatically blocked.
- KYC Verification: Required for transactions exceeding 50,000 PHP (submit ID + recent utility bill).

Mandatory 2FA: All logins require SMS + Email verification; VIP accounts add fingerprint authentication.
- Suspension Triggers: Accounts auto-frozen for 72 hours if:

3+ payment method changes within 1 hour
- Daily win/loss fluctuations exceed 500%
- 5+ simultaneous device logins

Deposit Policies

Instant Channels: GCash/PayMaya (0 fees), USDT (TRC20 chain confirmed within 10 minutes).
Manual Review Threshold: Transactions over 200,000 PHP require 3-month bank statement verification.

Withdrawal Limits

Weekly Caps:

Fee Structure:

Dispute Resolution

Claim Window: Disputes must be filed within 7 days post-transaction.
Arbitration: For claims over 50,000 PHP, third-party auditors (iTech Labs) provide RNG verification reports.

User-Generated Content: You bear legal responsibility for forum/chat content; Phmapalad reserves deletion rights without liability.
Live Streaming: Random game recordings may be archived for dispute resolution.

Technical Failures: Maximum compensation = 20% of affected transaction amount for server/hacker issues.
Force Majeure: Exempted during natural disasters/wars/government actions, but solutions announced within 72 hours.

Payment Gateways: No interest compensation for GCash/PayMaya delays.
Game Providers: Phmapalad reserves rights to cancel payouts due to developer errors (e.g., Pragmatic Play glitches).

Major Changes: 3 SMS notifications (24-hour intervals) to registered phone numbers.
Minor Adjustments: Website banners + login pop-ups for 14 days.

Grace Period: Submit written objections within 30 days of announcement.
Termination Rights: Users rejecting changes may request full balance withdrawal and permanent account closure.

Priority Channel: Telegram @phmapalad_ph (8-minute average response).
Formal Complaints: Level 25, Tower A, Bonifacio Global City, Taguig, Philippines (30-day written reply).

Philippines: Submit to PAGCOR Arbitration Committee (Makati HQ).
Cross-Border: Singapore International Arbitration Centre (SIAC) fast-track procedure (English language).

Notes: Terms Interpretation Tools

▸ Voice Guide: Call +63 912 345 6789 for voice summaries.

▸ Multilingual Display: Supports Filipino/English/Chinese side-by-side comparison.

Disclaimer:

Under Philippines Republic Act No. 10927 Chapter 5, Section 12, online gaming services are restricted to adults.

By continuing to use Phmapalad, you acknowledge full understanding and acceptance of these terms.